Module Details

Module Code: MGMT9056
Title: Organisational Change Mgt.
Long Title: Organisational Change Mgt.
NFQ Level: Expert
Valid From: Semester 2 - 2023/24 ( January 2024 )
Duration: 1 Semester
Credits: 5
Field of Study: 3450 - Business & Management
Module Delivered in: 1 programme(s)
Module Description: Traditionally change management involved optimising processes, reducing risk and responding to external environment. This module aims to equip learners with the skills to develop the new ways of thinking required to drive and manage organisational change in the digital age. The module will provide learners with opportunities to explore the emergent role of the change champion in leveraging technology to reimagine and reinvent the business itself.
 
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Identify and recommend strategies to deal effectively and creatively with the human dimensions of change in organisations.
LO2 Critically evaluate a range of different change models to plan for current and future needs.
LO3 Develop a strategy to engage the entire workforce in processes that give them a stake in the success of the change.
LO4 Research the need to pivot from a product led company to a customer centric company.
LO5 Assess how digital technologies are impacting and transforming business.
LO6 Develop an evaluation matrix to measure the progress and value of a change initiative.
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
No requirements listed
 
Indicative Content
Impact of digital technologies
How digital forces are transforming five key domains in organisations. 1. Customers, 2 Competition, 3 Data, 4 innovation, 5 Value.
Change management models
Lewin’s change management model, The McKinsey 7-S model Kotter’s 8 step model, Hiatt's ADKAR, Bridges’ transition model, Kübler-Ross’ change curve, The Satir change management model.
Managing Change
The ethics of managing change. Identify resistance to change, how to minimise and overcome resistance to change. Creating change champions and change challengers. Planning for change, managing change, managing organisational restructuring or transformation. Responding to increased complexity and wicked problems.
Employee Engagement
The theory of employee engagement. Characteristics of engaged employees. Employee engagement drivers during change vs. status quo. Impact of organisational change on employee engagement.
Evaluation of Change process
Assessing employee engagement levels during times of change. Identify skills gaps and need for skill building and development. Identify critical success factors, milestones and implementation. Design measurements using selected outcomes or KPIs. Analysis of impact of communication strategies.
Module Content & Assessment
Assessment Breakdown%
Coursework100.00%

Assessments

Coursework
Assessment Type Project % of Total Mark 30
Timing Week 6 Learning Outcomes 2,3,4
Assessment Description
The students will explore the nature of change and how this may be managed to best effect within a business environment
Assessment Type Project % of Total Mark 50
Timing Week 12 Learning Outcomes 1,2,3,4,5,6
Assessment Description
Students will prepare a company report and presentation on managing change within a business context.
Assessment Type Presentation % of Total Mark 20
Timing Sem End Learning Outcomes 1,2,3,4,5,6
Assessment Description
Students will present their work and engage in a Q&A session.
No End of Module Formal Examination
Reassessment Requirement
Coursework Only
This module is reassessed solely on the basis of re-submitted coursework. There is no repeat written examination.

The University reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Lectures and facilitated workshops Every Week 3.00 3
Independent & Directed Learning (Non-contact) Non Contact Independent, direct and self-directed study Every Week 4.00 4
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Lectures and facilitated workshops Every Week 2.00 2
Independent & Directed Learning (Non-contact) Non Contact Independent, direct and self-directed study Every Week 5.00 5
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 2.00
 
Module Resources
Recommended Book Resources
  • Thomas Lauer. (2021), Change management: fundamentals and success factors., Springer., Berlin Heidelberg, [ISBN: 366262186X].
  • Esther Cameron & Mike Green. (2019), Making sense of change management, 5th. Kogan Page, [ISBN: 1789660459].
  • Bernard Burnes. (2017), Managing Change., 7th. Pearson Education., [ISBN: 9781292156040].
  • Nicola Busby. (2017), A guide to planning, implementing and embedding organisational change, Routledge, [ISBN: 1138210331].
  • David L. Rogers. (2016), The Digital Transformation Playbook .Rethink Your Business for the Digital Age, Columbia Business School, New York, [ISBN: 9780231541657].
This module does not have any article/paper resources
Other Resources
 
Module Delivered in
Programme Code Programme Semester Delivery
CR_BSTRA_9 Master of Business Administration in Strategy 3 Elective