Module Details

Module Code: MGMT8068
Title: Operation & Project Management
Long Title: Operation & Project Management
NFQ Level: Advanced
Valid From: Semester 1 - 2023/24 ( September 2023 )
Duration: 1 Semester
Credits: 10
Field of Study: 3450 - Business & Management
Module Delivered in: 2 programme(s)
Module Description: Business Operations Management focused on Operations Strategy Development and Business Process Improvement through Projects. This module will equip learners with the skills for analysing operations management from a strategic perspective and explore the core principles of the project management process to manage successful projects in light of international business requirements.
 
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Assess the components of Business Operations, including new product development and process design.
LO2 Evaluate principles of and approaches to Operations Strategy Development including Competitive Objectives, Location Strategy and Outsourcing.
LO3 Critically assess current Quality and Business Process improvement methods.
LO4 Evaluate the key components of Projects and Project Management, including Project Selection and the Project Life-Cycle.
LO5 Analyse how project management methodologies and processes can be used to initiate, plan, execute, control and complete projects successfully.
LO6 Develop an Operations Improvement/Process Improvement Project Plan for an identified Business Problem using an Operations Improvement Methodology and Project Management tools.
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
No requirements listed
 
Indicative Content
Business Operations
Product process and service design, evaluating transformed and transforming resources. Process layout, flow and mapping. Job design. Operations planning, control and scheduling. The Stages of Design – From Concept To Specification.
Quality Management
Features of a quality management system, role of the quality manager. Quality Control, Quality Assurance & Quality Metrics. Inspection Techniques, Quality Standards such as ISO - Quality Best practices & Quality costing methods. Quality Problem solving tools & Introduction to quality toolbox.
Business Process Improvement
Recognise process improvement opportunities, Process/Quality improvement methods such as -DMAIC six sigma, Business Process Reengineering, Lean Philosophy, Total Quality Management (TQM) principles , FOR-DEC and Safety Management Systems.
Introduction to Project Management
Definition of projects, project attributes and constraints, project stakeholders, project manager, critical success factors. Alignment with business strategy and selection methods.
Project Management Process and Methodology
Initiating, planning, executing, monitoring and controlling, closing project process groups. Project Knowledge Areas: integration, scope, time, cost, quality, human resources, communications, risk, procurement and stakeholder management. Project management tools and techniques to ensure delivery of successful projects.
Module Content & Assessment
Assessment Breakdown%
Coursework100.00%

Assessments

Coursework
Assessment Type Written Report % of Total Mark 50
Timing Week 7 Learning Outcomes 1,2,3,6
Assessment Description
Report on Operations in a product/service oriented industry. Identify an area for improvement.
Assessment Type Project % of Total Mark 50
Timing Sem End Learning Outcomes 4,5,6
Assessment Description
Prepare a detailed Report and Project Plan Document , to implement an operations management improvement project.
No End of Module Formal Examination
Reassessment Requirement
Coursework Only
This module is reassessed solely on the basis of re-submitted coursework. There is no repeat written examination.

The University reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Delivery of content and material underpinning learning outcomes Every Week 3.00 3
Independent Learning Non Contact Reading, study and related assignments Every Week 11.00 11
Total Hours 14.00
Total Weekly Learner Workload 14.00
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Delivery of content and material underpinning learning outcomes Every Week 3.00 3
Independent Learning Non Contact Reading, study and related assignments Every Week 11.00 11
Total Hours 14.00
Total Weekly Learner Workload 14.00
Total Weekly Contact Hours 3.00
 
Module Resources
Recommended Book Resources
  • Kathy Schwalbe. (2017), An Introduction to Project Management, 6th. Schwalbe Publishing, [ISBN: 9781544701899].
  • Project Management Institute. (2021), The standard for project management and a guide to the project management body of knowledge (PMBOK guide), 7th. PMI, [ISBN: 9781628256642].
  • Nigel Slack, Alistair Brandon-Jones. (2019), Operations Management, 9th. Pearson Education, [ISBN: 9781292253961].
  • Johnston, R., Shulver, M., Slack, N. and Clark, G.. (2021), Service Operations Management: Improving Service Delivery, 5th. Pearson Education, [ISBN: 9781292064468].
Supplementary Book Resources
  • Bruce, P.J., Gao, Y. and King, J.M.. (2018), Airline operations: a practical guide, Routledge, New York, Oxon, England, p.359, [ISBN: 147247817].
Recommended Article/Paper Resources
  • Mark Barratt, Thomas Y. Choi, Mei Li. (2011), Qualitative case studies in operations management: Trends, research outcomes, and future research implications, Journal of Operations Management, Volume 29, Issue 4, May 2011,, p.329-3.
  • Alistair Brandon-Jones, Michael Lewis, Rohit Verma Matthew C.Walsman. (2016), Examining the characteristics and managerial challenges of professional services: An empirical study of management consultancy in the travel, tourism, and hospitality sector, Journal Of Operations Management, Volumes 42–43, March 2016, p.9-24.
Other Resources
 
Module Delivered in
Programme Code Programme Semester Delivery
CR_BIBAV_8 Bachelor of Arts (Honours) in International Business with Aviation Studies 11 Mandatory
CR_BGBPS_8 Bachelor of Science (Honours) in Global Business and Pilot Studies 11 Elective