Module Details

Module Code: HOSP7011
Title: HR Management
Long Title: HR Management
NFQ Level: Intermediate
Valid From: Semester 1 - 2023/24 ( September 2023 )
Duration: 1 Semester
Credits: 5
Field of Study: 8110 - Hospitality
Module Delivered in: 3 programme(s)
Module Description: This module provides an overview of human resource management, key issues and implications in the management process as well as an examination of the trends and patterns within the hospitality industry. In terms of SDGs this module makes reference to Number 1,3,4,5,8,9,10,11, 16 and 17.
 
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Identify the key concepts of organisational HRM, current issues and their role and function in the business model.
LO2 Discuss the role of talent acquisition and its role in building a workforce.
LO3 Describe key pieces of employment legislation and their implications in managing people in a hospitality business.
LO4 Describe reward and performance management techniques and their impact for developing strong people management /HR practices.
LO5 Identify sources of conflict in the workplace and how to manage the resolution of disputes.
LO6 Create a self evaluation of technical and soft skills required to develop careers in the hospitality industry.
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
No requirements listed
 
Indicative Content
Introduction to the Role and Functions of Human Resource Management
Historical developments, core activities, models of HRM, changing role of HRM. Trends and challenges for HRM in the hospitality business.
Talent Acquisition and Retention in Hospitality
Role of manpower planning, job analysis, recruitment and selection, role of CPD, retention strategies. Skills portfolio for hospitality. EDI in the workplace
Employment law and its application from an HRM perspective
Contract of Employment, review of most relevant pieces of legislation, implementation of legislation from a HR perspective, Grievance and disciplinary procedures. Psychological contract.
Reward Management
Pay systems and benefits, conditions of employment, job evaluation, pay as a motivator. Trends and practices in the hospitality industry.
Performance Management
Performance management,role, functions and methods. The role of appraisal and how to make it a successful experience.
IR & Resolution of Disputes
Frames of reference in IR, conflict in the workplace, resolution of disputes, the negotiation process, Workplace Relations Commission, Industrial Relations Act 1990.
Module Content & Assessment
Assessment Breakdown%
Coursework100.00%

Assessments

Coursework
Assessment Type Short Answer Questions % of Total Mark 30
Timing Week 6 Learning Outcomes 1,3
Assessment Description
Key concepts of HRM and employment legislation
Assessment Type Project % of Total Mark 10
Timing Week 9 Learning Outcomes 6
Assessment Description
Reflection of skills required by a hospitality professional. This will take the form of self-reflection on technical and soft skills. Wordcount 1500.
Assessment Type Essay % of Total Mark 20
Timing Week 12 Learning Outcomes 1,2,4
Assessment Description
Current application of HRM practice. Wordcount 2000-2500.
Assessment Type Other % of Total Mark 40
Timing Week 13 Learning Outcomes 1,2,4,5
Assessment Description
End of Semester In-class test on HR management theory and application (excluding employment law).
No End of Module Formal Examination
Reassessment Requirement
Repeat examination
Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element.

The University reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Theory of HRM Every Week 3.00 3
Independent & Directed Learning (Non-contact) Non Contact Self Directed Learning and Study Every Week 4.00 4
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Theory of HRM Every Week 3.00 3
Independent & Directed Learning (Non-contact) Non Contact Self Directed Learning Every Week 4.00 4
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00
 
Module Resources
Recommended Book Resources
  • Gunnigle P., Heraty N., Morley, M.. (2017), Human Resource Management in Ireland, 5th. Gill & MacMillian, Dublin, [ISBN: 978191039317].
  • Armstrong M, Taylor S. (2023), Armstrong's Handbook of Human Resource Management Practice: A guide to Theory and Practice of People Management, 16th. Kogan Page, UK, p.800, [ISBN: 978139860663].
  • Horner Susan. (2017), Talent Management in Hospitality and Tourism, Goodfellow Publishers, p.256, [ISBN: 9781910158678].
  • Michael Armstrong, Tina Stephens. (2017), Human Resource Managment Practice, 14th. Kogan, London, [ISBN: 9780749474119].
Supplementary Book Resources
  • Daniel Farnham. (2010), Human Resource Management in Context, 3rd. Chartered Institute of Personnel & Development, CIPD, p.400, [ISBN: 9781843982593].
  • Nickson Dennis. (2013), HRM for the Hospitality and Tourism Industries, 2nd. Routledge, Great Britain, [ISBN: 9780415642118].
Recommended Article/Paper Resources
  • Journal of Industrial Relations, [ISSN: 14729296].
  • International Journal of Human Resource Management, [ISSN: 14664399].
  • Personnel Review, [ISSN: 00483486].
  • Cornell Hospitality Quarterly, [ISSN: 19389633].
  • International Journal of Hospitality Management, [ISSN: 02784319].
Other Resources
 
Module Delivered in
Programme Code Programme Semester Delivery
CR_OHMGT_8 Bachelor of Business (Honours) in Hospitality Management 5 Mandatory
CR_OBARM_7 Bachelor of Business in Beverage Industry Management 5 Mandatory
CR_OHOMA_7 Bachelor of Business in Hospitality Management 5 Mandatory