Module Details

Module Code: SPRT7022
Title: Leisure Facility Operations
Long Title: Leisure Facility Operations
NFQ Level: Intermediate
Valid From: Semester 1 - 2017/18 ( September 2017 )
Duration: 1 Semester
Credits: 5
Field of Study: 8130 - Sports and Recreation
Module Delivered in: 3 programme(s)
Module Description: This module is designed to prepare learners to
manage the operating procedures within a leisure facility. It focuses on the skills and knowledge required to effectively manage multi purpose leisure facilities in their day to day operation.
 
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Analyse the operation standards in a variety of leisure centre settings
LO2 Identify health and safety requirements in the recreation and leisure industry
LO3 Explain the importance of customer service in the leisure industry
LO4 Discuss the key components of event management
LO5 Explain the importance of leisure facility planning and programing
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
No requirements listed
 
Indicative Content
Operation Standards
Industry Guidelines. Normal Operating Procedures (NOP). Emergency Action Plan (EAP). White Flag Award.
Site visits
Operation standards. Management structure. Business model. Customer Care. Facility and Programme planning. Health and Safety in the workplace. Insurance. Advertising. Technology.
Management and Programming
Management style and structure. Programme planning.Facilities management.
Customer service
Communication. Feedback. Customer database.
Event management
Types of events. Tools for event planning and management. Pre and post event evaluation. Critique of a key event.
Health and Safety
Health and safety gudelines. Risk assessment. Risk management. Accident reporting.Safety statement. Health and safety authority.
Module Content & Assessment
Assessment Breakdown%
Coursework100.00%

Assessments

Coursework
Assessment Type Written Report % of Total Mark 50
Timing Week 9 Learning Outcomes 1,2,3
Assessment Description
Compare and contrast facilities based on operation standards, health and safety, customer service, facility planning and programme planning.
Assessment Type Presentation % of Total Mark 50
Timing Week 13 Learning Outcomes 1,2,3,4,5
Assessment Description
Research presentation based on key principles of leisure facility management.
No End of Module Formal Examination
Reassessment Requirement
Coursework Only
This module is reassessed solely on the basis of re-submitted coursework. There is no repeat written examination.

The University reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Class based lecture Every Week 3.00 3
Lab Contact Site visits Every Second Week 1.00 2
Independent & Directed Learning (Non-contact) Non Contact Self directed learning Every Week 3.00 3
Total Hours 8.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
Workload: Part Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Class based lecture Every Week 3.00 3
Lecture Contact Site visits Every Second Week 1.00 2
Independent & Directed Learning (Non-contact) Non Contact Self directed learning Every Week 3.00 3
Total Hours 8.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
 
Module Resources
Recommended Book Resources
  • Mull,R.F., Beggs,B.A., Renneisen,M.. (2015), RecreatioRecreation Facility Management;Design, Development Operations and Utilization, eBook With Web Resource, Human Kinetics, Illinois, [ISBN: 978149251454].
  • Fried, G.. (2015), Managing sports facilities e Book, 3rd edition. Human Kinetics, Illinois, [ISBN: 978149251205].
  • Bates,M.. (2008), Health fitness management, Human Kinetics, Illinois, [ISBN: 978-0-7360-6205-3].
Supplementary Book Resources
  • Masterson, G.. (2014), Strategic Sports Event Management, 3rd edition. Routledge, London, [ISBN: 978-041553279].
  • Plummer, T.. (2010), Where did that member go? Rediscovering the lost art of member service, Healthy Learning, California, [ISBN: 9781606791011].
  • Lovelock,C. Patterson, PG., Wirtz, J.. (2014), Services Marketing, 7th edition. Pearson, London, [ISBN: 978-013610721].
This module does not have any article/paper resources
Other Resources
 
Module Delivered in
Programme Code Programme Semester Delivery
CR_BSPRT_8 Bachelor of Business (Honours) in Sport & Exercise Management 5 Elective
CR_BRECL_7 Bachelor of Business in Recreation and Leisure Management 5 Elective
CR_BCSSP_8 Bachelor of Science (Honours) in Coaching Science and Sports Pedagogy 7 Group Elective 2