Indicative Content |
The Marketing Process
Objectives of marketing. Importance of marketing within the automobile and transport industries. Ethical issues in marketing.
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Automotive Marketing Research
Stages in the marketing research process and their application within all levels of the Automotive sector. Qualitative and quantitative techniques. Research analysis and validation for motor vehicle sales and after-sales applications.
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Product & Market Management
Product Life Cycles within the Automotive Industry; market segmentation; branding, targeting, product positioning strategies employed within the motor industry for vehicles, parts and services.
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The Marketing Mix
Elements of the marketing mix and their appliation at all levels within motor vehicle sales an after-sales activities. Marketing planning.
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The Communications Mix
Elements of the communications mix. Marketing communications models. Strategies used by organisations within the motor industry to communicate with prospective customers at sales and after-sales levels.
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Services Marketing & Relationship Marketing
Importance of services marketing in the motor industry. Service classification; service quality. Relationship marketing and customer care within automotive sales and after-sales contexts.
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The University reserves the right to alter the nature and timings of assessment
Module Resources
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Recommended Book Resources |
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Kotler, Armstrong, Harns & Piercy. (2013), Principles of Marketing, 6th European Ed. Pearson Ed, [ISBN: 9780273742975].
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Supplementary Book Resources |
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Patricia Medcalf. (2004), Marketing communications, Gill & Macmillan, Dublin, [ISBN: 9780717135752].
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Adrian Palmer. (2014), Principles of Services Marketing, 7th. McGraw-Hill, Berkshire, [ISBN: 9780077152345].
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This module does not have any article/paper resources |
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Other Resources |
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Magazine, The Society of The Irish Motor Industry. Irish Motor Management.
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Magazine, The Institute of The Motor Industry. Motor Industry Magazine.
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Website, www.mii.ie. MII Website, The Marketing Institute of Ireland.
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Website, www.businessandfinance.ie. Businessand Finance Website.
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Website, www.motor.org.uk. Motor.Org Website.
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Website, www.businessworld.ie. Businessworld website.
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