Indicative Content |
Quality Management
Definition of quality. Evolution of quality management systems. Quality management models and awards. Quality Audits, Vendor rating, Quality Costs, Document Control.
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Variation & Process Capability
Sources of variation. Identifying With-in Piece, Piece-to-piece and Batch-to-batch variation. Construction and interpretation of Cusum charts, Control (Variable and Attribute)charts. Process capability indices. Objectives of a process capability study. Analysis of variances.
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Acceptance sampling
Principles of Acceptance sampling. OC curves. Sampling plans & methods. AOQ, AQL, ATI and ASN.
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Lean & Six Sigma
Lean concepts including Quality at the Source, visual factory, 5S, ZQC and mistake proofing. Six sigma and the DMAIC methodology.
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Module Resources
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Recommended Book Resources |
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edited by Barrie G. Dale. (2003), Managing quality, Blackwell, Oxford, [ISBN: 9780631236146].
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Craig Gygi, Neil DeCarlo, Bruce Williams & Stephen R. Covey. (2005), Six Sigma for Dummies, Wiley Publishing, US, [ISBN: 0-7645-6798-5].
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edited by Krishna B. Misra. (2008), Handbook of Performability Engineering, Springer-Verlag London Limited, London, [ISBN: 9781848001312].
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Supplementary Book Resources |
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Theodore T. Allen. (2005), Introduction to Engineering Statistics and Six Sigma, Springer-Verlag London Ltd, UK, [ISBN: 978-1852339555].
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Joseph Juran. (2000), Juran's Quality Control Handbook, 5th. McGraw-Hill Professional, [ISBN: 978-0071165396].
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This module does not have any article/paper resources |
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This module does not have any other resources |
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