MGMT9032 - Performance Management

Module Details

Module Code: MGMT9032
Title: Performance Management
Long Title: Performance Management
NFQ Level: Expert
Valid From: Semester 1 - 2016/17 ( September 2016 )
Duration: 1 Semester
Credits: 5
Field of Study: 3450 - Business & Management
Module Delivered in: 2 programme(s)
Module Description: This module is designed to give students a theoretical underpinning, and understanding, of performance management systems, and the role they play in organisational objective achievement.
 
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Systematically decide and communicate strategic performance aims, objectives, priorities and targets.
LO2 Plan effective performance management policies and practices to improve organisational and employee performance.
LO3 Critically evaluate the effectiveness of performance management.
LO4 Devise arguments for using appropriate performance management techniques, rewards, and sanctions to improve performance.
LO5 Apply appropriate communication skills required when managing achievement and underachievement.
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
No requirements listed
 
Indicative Content
Elements of Performance Management
Defining Performance. Aims of performance management. Performance Appraisal. Goal Setting. Feedback. Reward. Potential impact of national culture on elements of performance management. Performance Management design.
The Role of Performance Management
The role of performance management in supporting business objectives in different environments. Best Fit HRM. Best Practice HRM. Individual, team and organisational performance. Managing under-performance. Career and succession planning. Performance Management as an element of Talent Management. High performance work organisations.
Communication in Performance Management
Effective communication. Improvement of communication skills. Importance of effective communication in the different elements/stages of the performance management process. Communication of strategic direction via performance management.
Creating and enhancing a performance culture
Organisational culture and leadership. Management buy-in. Change management. Encouraging Organisational Citizenship Behaviour. Employee engagement, inclusion and retention.
Issues to be considered in Performance Management Design and Implementation
Transparency, consistency. Justification. Ethics. Business objectives and business environment. Remote performance management. Evaluation of effectiveness of performance management.
Module Content & Assessment
Assessment Breakdown%
Coursework100.00%

Assessments

Coursework
Assessment Type Project % of Total Mark 50
Timing Week 7 Learning Outcomes 1,2,3,4,5
Assessment Description
Students, in groups, will be required to prepare a report based on performance management related case studies
Assessment Type Project % of Total Mark 50
Timing Week 12 Learning Outcomes 1,2,3,4
Assessment Description
Performance Management and Reward and Incentive Management
No End of Module Formal Examination
Reassessment Requirement
Coursework Only
This module is reassessed solely on the basis of re-submitted coursework. There is no repeat written examination.

The University reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact No Description Every Week 3.00 3
Lecturer Supervised Learning (Non-contact) Non Contact No Description Every Week 4.00 4
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact No Description Every Week 2.00 2
Independent & Directed Learning (Non-contact) Non Contact No Description Every Week 5.00 5
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 2.00
 
Module Resources
Recommended Book Resources
  • Hutchinson, S.. (2013), Performance Management, CIPD, London, [ISBN: 1843983052].
  • Baron, A., Armstrong, M.. (2004), Managing Performance, 2nd. CIPD, London, [ISBN: 1843981017].
  • Jeremy Hope,Steve Player. (2012), Beyond Performance Management: Why, When, and How to Use 40 Tools and Best Practices for Superior Business Performance, 1st. all, Harvard Business Press Books, NJ, p.416.
Supplementary Book Resources
  • Aguinis, H.. (2012), Performance Management, 3rd. Pearson Prentice Hall, UK, [ISBN: 0132974355].
Supplementary Article/Paper Resources
  • O' Donovan, D. and Linehan, M.. (2013), The Implications of National Culture on Organizational Citizenship Behaviour: Evidence from Nurses in the Irish Healthcare Sector, rish Academy of Mangement Conference Proceedings, September.
  • O'Donovan, D. and Linehan, M.. (2012), Implications of Cultural Diversity on Goal Setting and Feedback: An Investigation of Performance Management in Irish Hotels, Irish Academy of Mangement Conference Proceedings, September.
  • O'Donovan, D. and Linehan, M.. (2012), Performance Management Systems and Cultural Diversity in the Workplace: Lessons From Irish Hotels, 11th World Congress of the Internaltional Federation of Scholarly Associations of Management Conference Proceedings, June.
Other Resources
 
Module Delivered in
Programme Code Programme Semester Delivery
CR_BHRMN_9 Master of Arts in Human Resource Management 2 Mandatory
CR_BHRMG_9 Postgraduate Diploma in Arts in Human Resource Management 2 Mandatory