MGMT7058 - Managing Performance Measureme

Module Details

Module Code: MGMT7058
Title: Managing Performance Measureme
Long Title: Managing Performance Measurement
NFQ Level: Intermediate
Valid From: Semester 1 - 2013/14 ( September 2013 )
Duration: 1 Semester
Credits: 5
Field of Study: 3450 - Business & Management
Module Delivered in: 1 programme(s)
Module Description: Explore the philosophy of continuous improvement for superior performance and the role of performance measurement, and reflect on performance diagnostic and measurement tools.
 
Learning Outcomes
On successful completion of this module the learner will be able to:
# Learning Outcome Description
LO1 Describe the philosophy, techniques and principles of continuous improvement for superior performance
LO2 Examine the difference between continuous improvement & breakthrough change philosophies.
LO3 Analyse the role of performance measurement in driving continuous improvement.
LO4 Analyse performance measurement methods that will support improved productivity.
LO5 Describe how to design and implement balanced scorecard, benchmarking and KPI's tools for performance improvement.
Dependencies
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
No requirements listed
 
Indicative Content
Continuous Improvement
The philosophy of continuous improvement. Continuous Improvement Techniques. Benchmarking. Breakthrough change & Paradigm shifts, Kaikaku and Kaizen. Value Stream Mapping process to help identify areas of improvement within the supply chain.
Performance Measurement
Measurements that drive performance and productivity. Measure to manage. Performance measurements tools including Kaplan & Norton's Balanced scorecard. Critical Success Factors (CSF) and Key Performance Indicator (KPI) Management. Performance appraisel. Re-aligning the Supply chain.
Module Content & Assessment
Assessment Breakdown%
Coursework40.00%
End of Module Formal Examination60.00%

Assessments

Coursework
Assessment Type Written Report % of Total Mark 40
Timing Week 5 Learning Outcomes 3,4,5
Assessment Description
2000 word report
End of Module Formal Examination
Assessment Type Formal Exam % of Total Mark 60
Timing End-of-Semester Learning Outcomes 1,2,4,5
Assessment Description
End-of-Semester Final Examination
Reassessment Requirement
Repeat examination
Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element.

The University reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Classroom lectures 13th Week 1.38 18
Tutorial Contact Tutor guided essay preparation and exam feedback 13th Week 2.54 33
Independent & Directed Learning (Non-contact) Non Contact Research and reading preparation for exam and essay 13th Week 3.08 40
Total Hours 91.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.92
Workload: Part Time
Workload Type Contact Type Workload Description Frequency Average Weekly Learner Workload Hours
Lecture Contact Classroom lectures 13th Week 1.38 18
Tutorial Contact Tutor guided essay preparation and exam feedback 13th Week 2.54 33
Independent & Directed Learning (Non-contact) Non Contact Research and readingpreparation for exam and essay 13th Week 3.08 40
Total Hours 91.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.92
 
Module Resources
Recommended Book Resources
  • Nigel Slack, Stuart Chambers, Robert Johnston. (2007), Operations management, Prentice Hall/Financial Times, Harlow, England, [ISBN: 978-0-273-70847-6].
  • Hill and Jones.. (1998), Strategic Management, Houghton Mifflin Company.
  • Weisbord, Marvin R. (2004), “Productive Workplaces Revisited: Dignity, Meaning, and Community in the 21st Century”, Pfeiffer; 2nd edition.
Supplementary Book Resources
  • Alan Harrison and Remko van Hoek. Logistics Management and Strategy: Competing Through the Supply Chain, [ISBN: 10-0273685422].
Recommended Article/Paper Resources
  • Harvard Business Review .. (2005), Various articles as recommended by class tutor.
This module does not have any other resources
 
Module Delivered in
Programme Code Programme Semester Delivery
CR_BSCTM_7 Bachelor of Business in Supply Chain and Transport Management 1 Mandatory