Indicative Content |
Hospitality Industry
Identification of national and international hotel properties. Professional opportunities within different departments. Opportunities for development. Current industry trends and practices. Dealing with common scenarios in hospitality.
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Career Planning
Taking charge of career planning. Identifying marketable skills. Creating CV's and professional online networking. Preparing for interviews.
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Professional Etiquette
Understanding professional standards in the workplace, role of listening, presentation skills.
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Reflective Practice
Role of observation and the reflective process - using critical thinking in decision making. How to use online portfolios. Role of self evaluation in the learning process. Experiential learning. Emotional intelligence. Coaching, mentoring and feedback.
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Hospitality Leadership
Role of leadership. Leadership styles.
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The University reserves the right to alter the nature and timings of assessment
Module Resources
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Recommended Book Resources |
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Arnold J, Coyne I, Randall R & Patterson F. (2020), Work Psychology : Understanding Human Behaviour in the Workplace, 7th. Pearson, p.656, [ISBN: 978129226943].
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Cottrell S. (2017), Critical Thinking Skills - Effective Analysis, Argument and Reflection, 3rd. Macmillan Study Skills, [ISBN: 978113755050].
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Whitmore T. (2021), How to write an impressive CV & Cover Letter, Robinson, p.240, [ISBN: 978147214535].
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Supplementary Book Resources |
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(2019), HBR Emotional Intelligence Ultimate Boxed Set, Harvard Business Review Press, [ISBN: 978163369941].
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Williams K. (2020), Reflective Writing:26 (Pocket Study Skills), 2nd. Red Globe Press, p.160, [ISBN: 978135201008].
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This module does not have any article/paper resources |
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Other Resources |
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Website, Howarth HTL,
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Website, Failte Ireland,
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Website, Tourism Ireland,
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