Module Details
| Module Code: |
MGMT7060 |
| Title: |
People Management
|
|
Long Title:
|
People Management
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| NFQ Level: |
Intermediate |
| Valid From: |
Semester 1 - 2019/20 ( September 2019 ) |
| Field of Study: |
3450 - Business & Management
|
| Module Description: |
This aim of this module is to assist the learner to develop the people skills and communication skill needed to manage themselves, their colleagues and their customers in a work environment.
|
| Learning Outcomes |
| On successful completion of this module the learner will be able to: |
| # |
Learning Outcome Description |
| LO1 |
Describe and apply personal assertiveness techniques and manage conflict and stress in the workplace. |
| LO2 |
Explain the individual’s role in setting objectives, planning work/career options, evaluating their own performance utilising a range of performance management tools. |
| LO3 |
Recognise the differences between mentoring and coaching and implement such techniques. |
| LO4 |
Discuss and critique key aspects of time management and career planning. |
| LO5 |
Apply effective oral and written communication skills. |
| Dependencies |
Module Recommendations
This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
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Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
|
| No incompatible modules listed |
Co-requisite Modules
|
| No Co-requisite modules listed |
Requirements
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
|
| None |
| Indicative Content |
|
Personal behaviours/attributes that influence work experience
Assertive behaviour, preventing/dealing/managing conflict, stress negative and positive, dealing/management of change, recognising and dealing with bullying and harassment, effective negotiation to achieve individual and teams objectives, understanding your own influence on others’ behaviour/performance.
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Time management and Planning work and career
Time management techniques and tools, setting objectives and goals (short and long-term). Delegation of tasks and responsibilities. Planning your own continuous development/learning and career plan.
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Performance Management
Performance management – what is it, how it is measured and improved. Examples of performance management systems, concept of performance management as it applies to your own role. On-going evaluation of performance, utilising feedback about own performance.
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Mentoring and Coaching
Difference between mentoring and coaching, mentoring and coaching techniques and methodologies, evaluating effectiveness of both. Role as mentors and coach, positive and negative reinforcement. Role as a recipient of mentoring/coaching.
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Communication
Communication dynamics, body language, assumptions, different points of view, developing good listening and responding skills. Information retrieval, Technical report writing and analysis, presentation skills, effective meeting skills, delegating to meet objectives, application of motivation theories in the effective management of people.
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Module Content & Assessment
|
| Assessment Breakdown | % |
|---|
| Coursework | 100.00% |
Assessments
| No End of Module Formal Examination |
| Reassessment Requirement |
Coursework Only
This module is reassessed solely on the basis of re-submitted coursework. There is no repeat written examination.
|
The University reserves the right to alter the nature and timings of assessment
Module Workload
| Workload: Full Time |
| Workload Type |
Contact Type |
Workload Description |
Frequency |
Average Weekly Learner Workload |
Hours |
| Lecture |
Contact |
Classroom delivered material |
Every Week |
2.00 |
2 |
| Lecturer-Supervised Learning (Contact) |
Contact |
Workshops, Interactive tutorial, Summative assessment |
Every Week |
1.00 |
1 |
| Independent & Directed Learning (Non-contact) |
Non Contact |
No Description |
Every Week |
4.00 |
4 |
| Total Hours |
7.00 |
| Total Weekly Learner Workload |
7.00 |
| Total Weekly Contact Hours |
3.00 |
| Workload: Part Time |
| Workload Type |
Contact Type |
Workload Description |
Frequency |
Average Weekly Learner Workload |
Hours |
| Lecture |
Contact |
Classroom delivered material |
Every Week |
2.00 |
2 |
| Lecturer-Supervised Learning (Contact) |
Contact |
Workshops, Interactive tutorial, Summative assessment |
Every Week |
1.00 |
1 |
| Independent & Directed Learning (Non-contact) |
Non Contact |
No Description |
Every Week |
4.00 |
4 |
| Total Hours |
7.00 |
| Total Weekly Learner Workload |
7.00 |
| Total Weekly Contact Hours |
3.00 |
|
Module Resources
|
| Recommended Book Resources |
|---|
-
Cole, G.A., Kelly, P.. (2015), Management Theory and Practice, 8 Ed.. Cengage Learning, [ISBN: 978140809527].
-
Marchington M., Wilkinson, A.. (2012), Human Resource Management at Work, 5 Ed.. CIPD Publications, [ISBN: 9781843982678].
| | Supplementary Book Resources |
|---|
-
Griffin, R.W.. (2015), Fundamentals of Management, 8 Ed.. Cengage Learning, [ISBN: 9781285849041].
| | This module does not have any article/paper resources |
|---|
| This module does not have any other resources |
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