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PO Domains
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Programme Learning Outcome
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PO1
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Knowledge - Breadth
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An in-depth knowledge of the broad hospitality sector, grading system and operational standards relevant to the market sectors.
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PO2
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Knowledge - Kind
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A detailed knowledge of the provision of hospitality services, embracing operational provision and standards, marketing, human resources resource skills, management and organisational skills, and the ability to select approaches suitable to the context of a particular hospitality unit.
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PO3
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Skill - Range
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The requisite skills to organise and manage standards of service, profitability, staff, and marketing to promote the operation.
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PO4
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Skill - Selectivity
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The ability to apply integrated solutions to business problems, and be able to identify opportunities, understand the inter-relatedness of operations, financial, marketing, human resources decisions at
both a departmental and business unit level.
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PO5
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Competence - Context
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An understanding of the concept of scenario evaluation, selecting optimum solutions to key problems based on the ability to source and evaluate relevant data, and adapt to changing situations within the business environment.
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PO6
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Competence - Role
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The ability to function effectively at departmental and assistant manager level, working on own initiative and as part of the management team.
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PO7
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Competence - Learning to Learn
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The ability to source and evaluate data relevant to the business environment and to make rational and competent decisions based on analysis of sourced information. Be committed to constantly
developing personal and business skills and pursue further levels of qualification in the context of continuous personal development.
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PO8
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Competence - Insight
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The ability to view themselves and the hospitality sector in a wider world context, bringing to their work roles a 'balanced scorecard' view that places coequal emphasis on the business, its staff, its
performance and its surrounding environments within an ethical business philosophy.
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